Our Privacy Statement governs any kind of processing where we are acting as a data controller or co-controller (including collection, use, transfer, storage and deletion) of personally identifiable information (any information that may be used to identify a physical person, and any other information associated therewith) about natural persons. This statement applies to our processing of data collected through any means, actively as well as passively, from persons located anywhere in the world. We are guided by the following principles when processing data:
- We will only collect data for specific and specified purposes; we will make it clear at the point when we request your information, what we are collecting it for and how we are going to use it;
- We will not collect data beyond what is necessary to accomplish those purposes; we will minimise the amount of information we collect from you to what we need to deliver the services required;
- We will collect and use your personal information only if we have sensible business reasons for doing so, such as contacting you with a newsletter, relevant offers from time to time and providing you with dietetic therapy;
- We will not use your data for purposes other than those for which it was collected, accepted as stated within our policy, or with your prior consent;
- We will seek to verify and/or update your data periodically and we will accept requests from you for amendment of the data held;
- We will apply high technical standards to make our processing of data secure;
- Except otherwise stated, we will not store data in identifiable form longer than is necessary to accomplish its purpose or as required by law.
The information we may collect about you could include, but is not limited to:
- Personal details
- Family details
- Lifestyle and social circumstances
- Financial details
- Physical and mental health details
If we were to obtain special category data from you we will always get your consent first. We will collect information from you when:
- You sign up for our newsletter or mailing list
- You book an appointment to consult with one of our team
- You have ongoing appointments with a member of our team
- You join a course or programme
- You contact us for information via our website or social media channels, by phone or email We may use the information collected to:
- Allow you to process a booking for an appointment or course
- Send you our newsletters or provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes
- Ensure that content from our site is presented to you in the most effective manner for you and your computer
- Allow you to participate in the service you have chosen to do so
- Notify you about changes to our service
- We may collect personal information from you such as your name or email address. For example, you may voluntarily submit information to the Website by leaving a comment, subscribing to a newsletter, or submitting a contact form. By leaving a comment your name will be visible to other users but your email will remain private.
LEGAL BASIS FOR PROCESSING YOUR DATA
The General Data Protection Regulation (GDPR) provides that processing of your data shall only be lawful if and to the extent that at least one of the following applies:
- You have consented
- For the performance of a contract
- For compliance with a legal obligation we must perform
- To protect the vital interests of your or another person
- It is in the public interest
- It is in the legitimate interests pursued by us or a third party
We collect data for the purposes set out above. Data is managed to ensure that it is either erased from our system when it is no longer required for the purpose for which it was collected, retained for legal reasons or minimised and retained. Any health data collected from you has special protection and is limited to that permissible by law. In all instances where special category data is collected, we will obtain your express consent.
LINKS FROM OUR SITE
We will make it as easy as we can for you to opt out of unwanted processing, providing it does not restrict our ability to provide you with the primary service you have requested. Please note if you wish to unsubscribe from any marketing emails that you have signed up for, you can do so by emailing firstname.lastname@example.org or clicking on the unsubscribe link on the marketing email that was sent to you. It may take 24 hours for this to become effective.
WEBSITE ANALYTICS & TARGETED MARKETING
We use website analytics to provide the best user experience and service to you and to evaluate and improve our site. We utilise third-party data analytics service providers Google Analytics to improve our visibility and to monitor website browser behaviour and navigation across our site. These third-party data analytics service providers collect this information on our behalf by our instructions and in line with their privacy policies. Our service providers may collect the following data about the way you use our site, which will almost always be anonymised and aggregated before reporting back to us:
- Number of visitors to our site
- Pages visited whilst using the site and time spent per page
- Page interaction information, such as scrolling, clicks and browsing methods
- Source location and details about where users go when they leave the site
- Page response times and any download errors
- Other technical information relating to the end-user device, such as IP address or browser plug-in
From time to time we may use the information collected about you to present you with targeted advertisements using platforms such as Facebook, Twitter, Google and/or Instagram.
Like many other Web sites, https://berriesandbutterflies.com makes use of log files. The information inside the log files includes internet protocol (IP) addresses, type of browser, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and the number of clicks to analyse trends, administer the site, track user’s movement around the site, and gather demographic information. IP addresses and other such information are not linked to any personally identifiable information.
Types of Cookies We Use
Google Analytics – We use Google Analytics to understand how the website is being used to improve the user experience and create more relevant content. User data is anonymous.
Google Remarketing — Google uses these cookies to show relevant adverts to users who have previously visited our website, as they browse other websites. You can opt out of Google’s remarketing program, by changing your Google Ad Settings.
Facebook – Cookies and pixels are used to understand and deliver ads and make them more relevant to you. We may also use a cookie to learn whether someone who saw an ad on Facebook later visited our website.
Automatically-Collected Information: We automatically collect certain information about you and the device with which you access the Website. For example, when you use the Website, we will log your IP address, operating system type, browser type, referring website, pages you viewed, and the dates/times when you accessed the Website. We may also collect information about actions you take when using the Website, such as links clicked.
CHANGES TO OUR POLICY & FUTURE PROCESSING
do not intend to process your personal information except for the reasons stated within this privacy notice. If this changes, this privacy notice will be amended and placed on our website at email@example.com
We continually review our privacy practices and may change our policy and privacy statement from
time to time. When we do this an amended privacy statement will be placed on our website at https://thedietaryedit.com. This privacy notice was published on the 2nd May 2023, If you are concerned about how we are collecting, using and/or sharing your personal information, you can contact our Data Protection Officer at firstname.lastname@example.org